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All Australian healthcare providers are required to comply with Australian Privacy Principles set out by the OAIC. G Suite is suitable for use in businesses which are required to comply with APP, however key steps must be taken in your G Suite account to ensure your...
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Isobel Crumblin, Director of Fly By Fun – Australia’s most loved children’s party entertainers, felt very glued to their computers. She has been looking for ways to access their emails, sheets, and documents while on the run and while on their events. Find out...
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Business owners, it’s that time of the month again! Google has recently rolled out a number of new and exciting features for their G Suite updates in the last month. Let’s take a look at what’s in store for us this January 2019: New sharing options in Google Docs....
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With thousands of franchised locations worldwide and several international accolades under its belt, Anytime Fitness has already cemented its status as one of the most renowned health and fitness clubs in the world. In Southern Sydney alone, its locations are...
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Melody Jarvis, Founder of Shop My Town, has a vision of removing the online gap for small businesses outside of major regional areas. Now that the vision has turned into a reality, her business has to find a way to make sure that everything will run smoothly by...
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Krystle Divertie of Krystle Clear Solutions, like many other entrepreneurs, was initially apprehensive about switching from a familiar system to an entirely different technology platform to run her business. Here, she talks about how she made the big switch to G Suite...
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Recent Posts
Maximizing Retail Efficiency with Device-Based Policies in Google Workspace
The modern retail environment is rapidly evolving, and with it comes the need for more efficient and secure technology solutions. […]
Maximizing Email Deliverability in Google Workspace: A Guide to DNS and SPF Settings
In today's digital business environment, email deliverability is paramount. Unfortunately, improperly configured DNS (Domain Name System) settings can lead to […]
Understanding and Managing Your Google Workspace Storage: A Comprehensive Guide
With the evolving digital landscape, storage management has become a crucial aspect for businesses and individuals alike. Google Workspace, formerly […]
The transition from our old way of doing things to G-Suite and best-practice has been seamless - we look forward to unlocking greater efficiencies for our business with the it Genius Team - thank you!
The support IT Genius has given us during our migration across to Google was awesome, quick response time and made the transition as smooth as possible. Thanks so much!
My Gmail stopped working after Google Domains migrated to Squarespace. I got no response from the company when this happened. IT Genius was able to investigate the problem and find the issue with the DNS migration and promptly restored my email access. What a relief!
I recently had the pleasure of working with Keith to resolve some DNS issues I was experiencing. Keith was exceptionally helpful and addressed the problem on the spot. His expertise and efficiency made the process smooth and stress-free. I highly recommend Kevin for anyone in need of technical support. Thank you, Keith, for your outstanding service!
Richard Yago was extremely helpful. He went the extra mile and made sure I knew everything we just did. He brought things to my attention that would never have thought of on my own. Well worth every dollar. Thank You Thank you for helping me before I pulled my hair out.
Richard made my transition to Google Voice seamless. He is very knowledgeable and easy to work with. He understood my issues and came up with the best quickly. Thank you Richard!
Ken was amazing. I've been trying to figure it out on my own for over a month and he literally fixed it in a matter of 1-2 hours. He's on top of it, communicative, and is willing to monitor the results to make sure that everything is perfect. I highly recommend spending the money to get it fixed vs. spending infuriating time trying to figure it out on your own.
My emails were sporadic and not getting to me. 'Tried everything I could think of to fix the problem. I reached out to ITGenius (at what I think is an ungodly hour, their time), and Richard Y. helped me. Stayed with me on chat until I got everything sorted out with GoDaddy (I blame them). He was a champ, and I'm grateful he helped me in real time. My clients sure expect that of me.
Thanks itGenius appreciate your help reconfiguring our gmail after weeks of no emails and back and forth with other IT companies our email was back up and running in a couple of hours. Really appreciate your help and highly recommend for Google IT support.
I wasn't familiar with IT Genius services, and today they helped me change the domain name. The attention, service, speed, and efficiency were incredible. Richard Yago, the one who assisted me, was excellent.
itGenius and Richard were amazing with helping me get my orginazation google account restored. The are professional and attentive. Totally a customer for life!
Not only is ITGenius' YouTube channel full of fantastic materials to help small business owners, they can help with more than education! Their Quick Fix solutions are fast, professional and pleasant! I don't know about you, not all my encounters with IT are pleasant.😒 I look forward to growing our company to the size where their Cloud Concierge™ service is my new best friend. Ken was wonderful to work with, and very supportive while quickly resolving our issue.
Ken Eureka Ollave was VERY helpful. When a critical situation occurred due to our error, he was able to explain all options and completely fix the problem. He was available for follow up whenI needed it later in the day and I could not have fixed the problem without him. WE LOVE ItGenius!!!
As we had changed many of our emails getting our query sorted was quite complicated. Thanks you to Ray who was patient and kept helping me until all was resolved.
The quick fix service is very handy for those who understand the basics and need expert help only once in a while. I've used it a couple of times and I've been always satisfied with it.
Richard helped me with an issue I'd been trying to resolve for months within a few hours. He went the extra mile to explain a few things I couldn't get my head around, and helped me with some additional issues relating to my original problem. Great service, I will definitely be back with any future issues.
My organization worked with itGenius to complete a Google Workspace Audit and make sure all the settings were appropriate for our needs. Each of the itGenius staff we worked with were lovely and a pleasure to work with. We are very happy with itGenius Services!
Scott, you came to mind this week when I was working through a billing issue with Richard and I wanted to reach out and let you know that Richard has been an amazingly patient and accommodating liaison. As a direct result of Richards patience, professionalism and resourcefulness, ITGenius has been an invaluable part of our business over the last several months and I now feel as if I'm getting the better end of the deal. Thank you for working with me and providing such a great service. Responsiveness 10/10, accuracy 10/10, turnaround 10/10, client coaching 10/10, patience 10/10, resolution percent 10/10. VALUE: 10/10Update: One of the issues we had in the beginning was the time difference between my liaison and myself. Well you guys fixed that too as I was speaking with Richard this week and he is now working third shift to better serve your US based businesses. Amazing responsiveness to something other companies would just ignore. Thanks to you and your team for the flexibility.
These guys are the best I could find. And they far exceeded my expectations. They taught me how to setup our Workspace to be hyper efficient and super easy to implement across our entire organization. Simplicity is best.
Richard Yago saved my company's email. It was down for 3 weeks. Thankfully ITGenius is swift, accurate, and efficient. They're everything a small business could hope for in an IT Team, not to mention patient and friendly. I definitely recommend IT Genius and will use for future Google Workspace needs and anything DNS records related.