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Workplace productivity is a bit of a buzzword. Seems like everyone is searching for ways to make employees more productive at work. However, I’ve found that the best way to boost office productivity is by removing barriers to communication. You need to make it easy...
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When you have staff leaving the business or you simply need to delete a user, G Suite provided tools that allow you to move their data from Drive or Calendar. But what about retaining their mailbox data? Find out your options through this video. In this video, Pete...
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Managing the daily barrage of emails can be a cumbersome task, particularly if you’re an early-stage entrepreneur and wearing all the ‘hats’ in your business. Requests, inquiries, orders, invitations, and newsletters (solicited and unsolicited) clog up our inbox as if...
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When your business is moving to the cloud, you might not be sure which solution fits well for your business processes. Watch this video and learn how itGenius’ G Suite Test Drive can ease your worries away! In this video, we discuss how getting a test drive would help...
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Ransomware affects cloud applications just as much as it affects local ones. This means that even if you got your cloud storage protected, it’s still not entirely safe. How come it is not safe? What will you do when you become a victim of ransomware? How do you...
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Lifestyle Cleaning Services has a growing team over the last few years that made prioritizing tasks became more difficult. They needed to have a more streamlined process to avoid a cluttered inbox. Find out through this video how switching to G Suite made it easier...
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Recent Posts
Maximizing Retail Efficiency with Device-Based Policies in Google Workspace
The modern retail environment is rapidly evolving, and with it comes the need for more efficient and secure technology solutions. […]
Maximizing Email Deliverability in Google Workspace: A Guide to DNS and SPF Settings
In today's digital business environment, email deliverability is paramount. Unfortunately, improperly configured DNS (Domain Name System) settings can lead to […]
Understanding and Managing Your Google Workspace Storage: A Comprehensive Guide
With the evolving digital landscape, storage management has become a crucial aspect for businesses and individuals alike. Google Workspace, formerly […]
The transition from our old way of doing things to G-Suite and best-practice has been seamless - we look forward to unlocking greater efficiencies for our business with the it Genius Team - thank you!
The support IT Genius has given us during our migration across to Google was awesome, quick response time and made the transition as smooth as possible. Thanks so much!
Christel from ItGenius provided outstanding technical support in setting up my workspace DNS and email settings to prevent outbound emails being marked as spam, plus enhance overall security. She expertly optimised the DNS settings, implemented robust security, significantly improving my email management and overall productivity. Christel's clear explanations, patience, and responsive approach made the entire process seamless and stress-free. I highly recommend Christel for her exceptional service and attention to detail. Thank you, Christel!
Shout out to JP, who helped me with our business I.T. troubleshooting for Google mail delegation. The staff at itGenius are always incredibly attentive and they ensure the issues are always resolved in a timely manner.
Recently, I ran into a frustrating issue where I couldn't receive or send emails with my Google Workspace account. Despite my best efforts to troubleshoot the issue on my own, I found myself at a standstill. Recognizing the need for professional assistance, I reached out to itGenius. Impressively, within just a few minutes, I was able to connect with Richard. Richard was incredibly efficient and knowledgeable, swiftly addressing and resolving the problem. Thanks to his expertise, my email functionality was restored, proving to be a real lifesaver in my time of need. I can't recommend itGenius and Richard enough for their outstanding support!
My Gmail stopped working after Google Domains migrated to Squarespace. I got no response from the company when this happened. IT Genius was able to investigate the problem and find the issue with the DNS migration and promptly restored my email access. What a relief!
I recently had the pleasure of working with Keith to resolve some DNS issues I was experiencing. Keith was exceptionally helpful and addressed the problem on the spot. His expertise and efficiency made the process smooth and stress-free. I highly recommend Kevin for anyone in need of technical support. Thank you, Keith, for your outstanding service!
Richard Yago was extremely helpful. He went the extra mile and made sure I knew everything we just did. He brought things to my attention that would never have thought of on my own. Well worth every dollar. Thank You Thank you for helping me before I pulled my hair out.
Richard made my transition to Google Voice seamless. He is very knowledgeable and easy to work with. He understood my issues and came up with the best quickly. Thank you Richard!
Ken was amazing. I've been trying to figure it out on my own for over a month and he literally fixed it in a matter of 1-2 hours. He's on top of it, communicative, and is willing to monitor the results to make sure that everything is perfect. I highly recommend spending the money to get it fixed vs. spending infuriating time trying to figure it out on your own.
My emails were sporadic and not getting to me. 'Tried everything I could think of to fix the problem. I reached out to ITGenius (at what I think is an ungodly hour, their time), and Richard Y. helped me. Stayed with me on chat until I got everything sorted out with GoDaddy (I blame them). He was a champ, and I'm grateful he helped me in real time. My clients sure expect that of me.
Thanks itGenius appreciate your help reconfiguring our gmail after weeks of no emails and back and forth with other IT companies our email was back up and running in a couple of hours. Really appreciate your help and highly recommend for Google IT support.
I wasn't familiar with IT Genius services, and today they helped me change the domain name. The attention, service, speed, and efficiency were incredible. Richard Yago, the one who assisted me, was excellent.
itGenius and Richard were amazing with helping me get my orginazation google account restored. The are professional and attentive. Totally a customer for life!
Not only is ITGenius' YouTube channel full of fantastic materials to help small business owners, they can help with more than education! Their Quick Fix solutions are fast, professional and pleasant! I don't know about you, not all my encounters with IT are pleasant.😒 I look forward to growing our company to the size where their Cloud Concierge™ service is my new best friend. Ken was wonderful to work with, and very supportive while quickly resolving our issue.
Ken Eureka Ollave was VERY helpful. When a critical situation occurred due to our error, he was able to explain all options and completely fix the problem. He was available for follow up whenI needed it later in the day and I could not have fixed the problem without him. WE LOVE ItGenius!!!
As we had changed many of our emails getting our query sorted was quite complicated. Thanks you to Ray who was patient and kept helping me until all was resolved.
The quick fix service is very handy for those who understand the basics and need expert help only once in a while. I've used it a couple of times and I've been always satisfied with it.
Richard helped me with an issue I'd been trying to resolve for months within a few hours. He went the extra mile to explain a few things I couldn't get my head around, and helped me with some additional issues relating to my original problem. Great service, I will definitely be back with any future issues.
My organization worked with itGenius to complete a Google Workspace Audit and make sure all the settings were appropriate for our needs. Each of the itGenius staff we worked with were lovely and a pleasure to work with. We are very happy with itGenius Services!